We understand that sometimes circumstances change, and you may need to cancel your project with The Growth Thrive. This policy outlines our refund process for unused services.

1. Refundable Services:

• We only offer refunds for completely unused services.This means no work has been initiated on your project, and no resources have been allocated.
• If we have started working on your project, even if minimal, any time spent or resources used are considered non-refundable.
• The determination of what constitutes "unused services" is solely at the discretion of The Growth Thrive. We will be transparent in our communication and provide you with a detailed explanation if your refund request is denied.

2. Refund Request Timeframe:

• To request a refund, you must contact us within 7 days of your purchase. This allows us to prevent unnecessary work on projects that are ultimately canceled.
• Requests received after 7 days will not be eligible for a refund.

3. Refund Review Process:

• Once you submit your refund request, we will review it carefully.
• We will consider factors such as the nature of your request, the progress made on your project (if any), and our internal policies.
• We will inform you of our decision within a reasonable timeframe.

4. Refund Approval and Processing:

• If your refund request is approved, we will process it within7- 15 business days.
• You will receive your refund via the same payment method used for your original purchase.

5. Cancellation Fees:

• Please note that a cancellation fee of up to 0%-5% of your total bill may apply, even if your request is submitted within the 7-day timeframe.
• This fee is separate from any non-refundable amounts due for used services.
• We will clearly communicate any applicable cancellation fees before processing your request.

Additional Information:

• This refund policy is subject to change at any time without prior notice.
• We encourage you to carefully review this policy before making a purchase.
• If you have any questions or concerns, please do not hesitate to contact us.

We hope this detailed explanation clarifies our refund policy and helps you make informed decisions about your project with The Growth Thrive.

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For Refund Request Please mail us at : info@growthrive.in or Call us at +91 77929-85025

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